Privacy and Confidentiality
Welcome to the Sabxa.com website (the "Site") operated
by Sabxa Nepal Pvt Ltd. , We respect your
privacy and want to protect your personal information. To learn
more, please read this Privacy
Policy.
1. This Privacy Policy sets out how we collect, use and disclose
your personal information (subject to
certain conditions). This Privacy Policy also explains the
measures we take to protect your personal
information. Finally, this Privacy Policy explains your choices
regarding the collection, use and
disclosure of your personal information. By accessing this website
directly or through another
website, you accept the practices described in this policy.
2. Data security is a matter of trust and your privacy is
important to us. Therefore, we will use your
name and other information about you as described in this Privacy
Policy. We will only collect
information where it is required and only in relation to our
transactions with you.
3. We will retain your information for as long as required by law
or for the purpose for which it was
collected.
4. We will cease to retain your personal data, or delete data that
may be associated with you, unless it
can reasonably be assumed that such concepts are no longer used
for the purpose for which the
personal data was collected. Yes and no. Any legal or commercial
purpose takes a long time.
5. You can visit the website and browse without providing personal
details. You remain anonymous
during your visit to this site, and you do not have an account
with this site, and we cannot identify
you unless you log in with your username and password.
6. Data we collect
1. We may collect different information if you try to order a
product from us on the website.
2. We collect, store and process your data on-site to process your
purchases and any potential claims
and to provide you with our services. We may collect your personal
information, including your title,
name, gender, date of birth, email address, mailing address,
shipping address (if any), telephone
number, mobile number, fax number, payment details, payment card ,
but not limited to .. statement
or bank account details.
1. Sabxa will collect the following information about you as a
buyer:
1. Identity data, such as your name, gender, profile picture and
date of birth;
2. Contact data such as billing address, shipping
address/location, email address and telephone
number;
3. Biometric data, such as your voice files and facial recognition
when you use our voice search
feature, and your facial features when you use the website;
4. Billing account information: bank account details, credit card
accounts and payment information
(such account data may also be collected directly by our approved
and/or third party payment
service providers);
5. Transaction records/data such as orders and payments, user
clicks and other details of products and
services relevant to you;
6. Technical data such as Internet Protocol (IP) address, your
login data, browser type and version,
time zone setting and location, device information, browser
plug-in types and versions, operating
system and platform, International Mobile Device Identity, device
identifiers ., IMEI, MAC address,
cookies (where applicable) and other information and technology on
the device you use to access
this website;
7. Profile data such as your username and password, account
settings, your linking commands, user
searches, your interests, preferences, feedback and survey
responses;
8. Usage data, such as how you use the website, view products and
services, or any content on the
website, including time spent on the website, items and data found
on the website, the time and date
of access, and the website. You are visiting this website and
other similar statistics before you
encounter it;
9. Location data, such as when you capture and share your location
in the form of a photo or video and
upload such content to the website;
10. Marketing and communication data, such as your preferences in
receiving marketing from us and
our third parties, your communication preferences and records of
your chats, emails or calls on the
website or third party customer service providers; and
11. If we believe that you have violated our Privacy Policy, we
will require the appropriate authorities to
provide you with appropriate thorough verification or
identification (eg, a copy of a government-
issued identification such as passport, ID card, etc.). . . or the
terms and conditions of our
customers.
2. Sabxa will collect the following information about you as a
seller:
1. Identity and contact data such as your name, date of birth or
establishment, company name,
address, email address, telephone number and other
business-related information (such as
company registration number, business license, tax information,
shareholder and director
information), ETC. ). );
2. Account data such as bank account details, bank statements,
credit card details and payment details
(such account data may be collected directly by our affiliates
and/or third party payment service
providers);
3. transactional data, such as details of orders and payments, and
other details of products and
services relevant to you;
4. Technical data such as Internet Protocol (IP) address, your
login data, browser type and version,
time zone setting and location, browser plug-in types and
versions, operating system and platform,
International Mobile Equipment Identity, Device Identifier, IMEI,
MAC addresses, cookies (where
applicable) and other information and technology you use to access
this website;
5. Profile data such as your username and password, commands
related to you, your interests,
preferences, feedback and survey responses;
6. Usage data, such as how you use the website, view products and
services, or any content on the
website, including time spent on the website, items and data found
on the website, the time and date
of access, and the website. You are visiting this website and
other similar statistics before you
encounter it;
7. Location data, such as when you capture and share your location
in the form of a photo or video and
upload such content to the website;
8. Marketing and communication data, such as your preferences in
receiving marketing from us and
our third parties and your conversations, emails or websites or
your communication preferences and
records of calls with our third party vendor service providers;
and
9. If we believe that you have violated our Privacy Policy or our
Terms of Use, we may ask you to
provide additional information for verification (eg,
government-issued identification, such as
passports, ID cards, etc.). yes.
3. We will use it to process your order and provide you with the
services and information provided by
our website and information you have requested:
1. If you are a buyer:
1. To process your product order:
1. to process orders you submit through this website;
2. To provide products you have purchased through this website, we
may send your personal
information to third parties (such as our logistics partners) in
order to deliver the products to you;
3. update your product delivery;
4. provide customer support for your order;
5. Confirm and complete payment transactions (including any credit
card payments, bank transfers,
offline payments, money transfers or e-wallet transactions) in
connection with you and/or the
services you use. In order to confirm and complete such payment
transactions, payment information,
which may include personal data, will be transferred to third
parties, such as our payment service
providers;
2. Provide services
1. ease of access to your service or website;
2. manage your account with us;
3. display your name, username or profile on the website
(including any comments you may post);
4. To answer your questions, feedback, claims or disputes directly
or through our third-party service
providers; and
5. display a scoreboard on the website in relation to events,
mobile games or any other activity;
3. Marketing and Advertising:
1. You may find it useful or provide us with information you
request (if you choose to receive such
information);
2. To send you periodic marketing or promotional communications
about the products and services of
this website (where you choose to receive such communications);
and
3. to help us with marketing and advertising;
4. Legal and operational goals:
1. Ensuring your identification of fraud detection targets;
2. Compare the information and verify it with third parties to
ensure that the information is accurate;
3. continue to deal with any complaints, feedback and enforcement
actions you have brought to us;
4. Generate statistics and research for internal and legislative
reporting and/or record keeping needs;
5. store, host, backup your personal data;
6. To prevent or investigate any actual or suspected violation of
our Terms of Use, Privacy Policy,
fraud, illegal activity, eviction or abuse, whether related to
your use of this website or any other case
related to your relationship with us ;
7. Proper inspection of labor;
8. To comply with legal and regulatory requirements (including,
where applicable, to display your name,
contact details and company details) in connection with any legal
action, including any law
enforcement requirements, or as we deem necessary. and
9. If necessary to prevent danger to life, health or safety.
5. Analysis, Research, Trade and Development:
1. understand your user experience on the website;
2. Improve the layout or content of the pages of the website and
customize it for users;
3. identify visitors to the website;
4. To conduct surveys, including researching the demographics and
behavior of our users;
5. Obtain additional features relevant to you based on the
personal data you provide (to us or a third
party) in order to provide you with more targeted and/or relevant
information;
6. To conduct data analysis, testing and research to monitor and
analyze usage and activity trends;
7. to further develop our products and services; and
6. more
1. any other purpose for which your consent has been obtained; and
2. Automate the decision-making process based on any of the above
goals.
2. If you are a seller:
1. Provide services
1. facilitate access to your website;
2. Shipping or delivering products that you list or sell through
this website. We may send your personal
information to third parties (such as our logistics partners) or
relevant regulatory authorities (such as
customs) for the purpose of shipping or delivering the products
you list or sell;
3. answer your questions, feedback, claims or disputes directly or
through our third-party service
agents;
4. Simplify your engagement with us as a vendor on the site, including
testing techniques for faster and
more efficient onboarding, to verify the documents you submit to
us;
5. we must manage your account (if any);
6. display your name, username or profile on the website;
7. Confirm and complete financial transactions (including any
credit card payments, bank transfers,
offline payments, money transfers or e-wallet transactions)
related to payments made by you and/or
the services you use. Payment information will be transmitted to
third parties, such as our payment
service providers;
8. Evaluate your application for loan financing and/or assess the
credit risk associated with your
application for seller financing (if applicable);
9. Provide supportive logistics services to prevent the risk of
customer shipment failures or returns; and
10. Facilitate the return of the product to you (possibly through
our logistics partners).
2. Marketing and Advertising
1. From time to time on our website to send you marketing or
promotional materials about our or third-
party suppliers' products and services (if you choose to receive
such information); and
2. Help us with marketing and advertising.
3. Legal and Operational Objectives
1. Generate statistics and research for internal and legislative
reporting and/or record keeping needs;
2. store, host and back up your personal data;
3. our use of the Services, your privacy policy, fraud, illegal
activity, ignoring or preventing or
investigating any actual or suspected breach of the Terms, your
use of our Services or anything
arising out of your relationship with us;
4. To comply with legal and regulatory requirements (including,
where applicable, to display your name,
contact details and company details), including any law
enforcement requests, any legal action we
deem necessary or no longer taken;
5. as necessary to prevent a threat to life, health or safety;
6. To handle any complaints, feedback, enforcement actions and
takedown requests regarding any
content you upload to the Site;
7. compare the information and verify the accuracy of the information
with third parties;
8. ensuring your identity is relevant for the purpose of detecting
fraud; and
9. To facilitate the removal of restricted and controlled items
from our website.
4. Analysis, Research, Trade and Development
1. audit data downloaded from the website;
2. understand the user experience of the Services and the Site;
3. improve the layout or content of the website pages to make them
more user-friendly;
4. Conduct surveys through machine learning or other means to
improve our current technology (such
as speech recognition technology, etc.), including researching the
demographics and behavior of our
users;
5. Obtain additional features relevant to you based on the
personal data you provide (to us or a third
party) to provide you with more targeted and/or relevant
information;
6. To conduct data analysis, testing and research to monitor and
analyze usage and activity trends;
7. to further develop our products and services; and
8. Get to know our suppliers better.
5. more
1. any other purpose for which your consent has been obtained; and
2. Run automated decision-making processes based on any of these
goals.
4. In addition, we will use the information you provide to manage
your account; confirm and complete
financial transactions related to your payments; review data
downloaded from our website; improve
the layout and/or content of our website pages and customize it
for users ; identify visitors to our
website; search for demographic data of our users; send you
information that you may find useful or
that you request from us, including information about our products
and services, indicating that you
do not object to the use of contact you.
5. We may contact you by email with details of other products and
services to obtain your consent. You
can unsubscribe from receiving marketing communications at any
time using the unsubscribe
function in our mobile application settings or in the e-marketing
content. We may use your contact
information to send communications between you and our affiliates.
If you do not wish to receive any
marketing communications from us, you may opt-out at any time.
6. We may provide your name and address to third parties (such as
our couriers or suppliers) to deliver
products to you. You must only provide us with website information
that is accurate and not
misleading, and you must keep it up to date and be responsible for
notifying us of changes to your
personal data, or if you believe we have personal data about you.
Incorrect, incomplete, misleading
or outdated. Let us know about these changes. You can update your
personal data at any time by
accessing your account on the website.
7. Your original order details may be stored with us, but for
security reasons we cannot receive them
directly. However, you can access this information by logging into
your account on the website. Here
you can view details of completed orders that have been opened and
will be dispatched soon, and
you can manage your address details, bank details (for returns)
and any newsletters you subscribe
to. yes. You undertake to use personal access data confidentially
and provide it to unauthorized third
parties. We are not responsible for misuse of passwords unless it
is our fault.
7. Other uses of your personal information
1. We may use your personal information for opinion and market
research. Your details are anonymous
and used for statistical purposes only. You can choose to leave at
any time. Any responses to
surveys or polls that we may ask you to complete will not be
forwarded to third parties. If you want to
enter the contest, you need to make your email address public. We
store survey answers separately
from your email address.
2. We may also send you information about us, the website, our
other websites, our products,
promotions, our newsletters, other companies in our group or our
business partners. If you do not
wish to receive details of this additional information in this
article (or any part thereof), please click
on the "Subscribe" link in any email we send you. We
will stop sending you the requested
information within 7 working days ((i) on Sunday, or (ii) on a
public holiday) after receiving your
instruction. If your instructions are unclear, we will contact you
for clarification.
3. We generally anonymize and use data about website users for a
variety of purposes, including
locating users' common locations and using or registering to
access certain aspects of the website,
including links and offers contained in emails. Provide anonymous
data to publishers such as third
parties. However, this anonymous data will not personally identify
you.
8. competition
1. For any competition, we use this data to notify the winner and
promote our offer. You can find more
details about the terms of our participation in the relevant
contest.
9. Third parties and links
1. We may send your details to other companies in our group. We
may send your details to our agents
and subcontractors to assist us in using your data as described in
your privacy policy. For example,
we may use third parties to assist you in delivering products,
collect payments from you, analyze
data, and provide marketing or customer service support. We may
also exchange information with
third parties to prevent fraud and reduce credit risk.
2. We may allow the transfer of your personal data to third
parties and/or our affiliates and/or allow your
personal data to be shared (or shared) for the purposes described
above. This includes, but is not
limited to, third parties and affiliates that may exist in or
outside your jurisdiction:
1. Service providers (such as agents, suppliers, contractors and
Partner) . ;
2. their service providers and related companies; and
3. other users of the website.
3. If we sell our business or part of it, we may transfer your
personal information to a database if we
comply with applicable data protection laws when disclosing your
personal information. As described
in this Privacy Policy, we will not sell or disclose your personal
data to third parties without your prior
consent, except for the purposes set out in this Privacy Policy or
as required by law. .This website
may contain third party advertisements and links to other websites
or framing from other websites.
Please note that we are not responsible for the privacy practices
or content of these third parties or
other websites, nor are we responsible for any third parties to
whom we transmit your data in
accordance with our Privacy Policy. You are advised to review the
applicable privacy policies of
these websites and how they will handle any information collected from
you.
4. When disclosing your personal data to third parties, we
endeavour to protect your personal data
from unauthorized access, collection, use, disclosure, processing
or similar risks by third parties and
our partners. Personal data will help you use your data as set out
in our Privacy Policy.
5. We may allow or permit the transfer of your personal data
outside of Nepal for any of the purposes
set out in this Privacy Policy. However, we will not permit the
transfer or permit of any of your
personal data outside of Nepal unless the transfer is in
compliance with applicable laws and this
Privacy Policy.
6. We may share your personal data with our third-party service
providers or partners, such as paid
service providers, so that they can provide you with services
other than those related to your use of
this website. Your acceptance and use of third-party service
providers or our related services will be
governed by terms and conditions that may be agreed between you
and the third-party service
providers or our partners. Collect, use, disclose, store, transfer
and transmit your data (your personal
data and any data we disclose to such third-party service
providers or partners) on your third-party
service providers or services endorsed by us processing with the
approval of the provider. The third
party will be bound by the applicable privacy policy of the
service provider or our partner, who will be
the data controller of such data. You agree that any questions or
complaints regarding your
acceptance or use of third-party service providers or our related
services will be directed to the party
named in the applicable privacy policy.
10. biscuit
1. We or our authorised service providers may use cookies, web
beacons and other similar
technologies when you use this website.
2. Access to the website does not require the acceptance of
cookies. However, we would like to point
out that the "Shopping Basket" function in the website
and in the order is only possible through the
function of cookies. Cookies are small text files (usually
composed of letters and numbers) that are
placed in the memory of your browser or device when you visit a
website or view a message. They
allow us to identify a specific device or browser. Web beacons are
small graphic images that can be
embedded on a website. They allow us to count the number of users
who visit these pages so that
we can better understand your preferences and interests. Cookies
are small text files that identify
your computer as the only user on our servers when you visit
certain pages on our website and are
stored on your computer's hard drive by your Internet browser.
Cookies can be used to identify your
Internet Protocol address, save you time or visit this website. We
only use cookies to facilitate your
access to the website (for example, to remember your identity when
you want to modify your
shopping cart without having to re-enter your email address) and
other information about you. or not
used. such as advertising). However, some cookies are required to
enable key functions such as
adding items to your shopping cart , so please be aware that
changing or deleting cookies may
affect the functionality available in Sit. Your browser may be set
to accept cookies, but this will limit
your use of the website. Please accept our guarantee that our
cookies do not contain any personal
or personal details and are virus free.
3. This website includes Google Analytics, a web analytics service
provided by Google, Inc. ("Google").
Google Analytics uses cookies, which are text files placed on your
computer, to help analyze the
website and how users use it. The information generated by the
cookie about website usage
(including your IP address) will be transmitted by Google and
stored on servers in the United States.
Google will use this information to evaluate your use of the
website, to collect reports on website
activity for website operators and to provide other services
related to website activity and internet
usage. Google may also transfer this information to third parties
if required by law, or if such third
parties process information on Google's behalf. Google will not
associate your IP address with any
other data stored by Google. You can disable the use of cookies by
selecting the appropriate
settings in your browser, but please note that if you do this you
will not be able to use the full
functionality of this website. By using this website, you agree to
the way Google processes data
about you and for the purposes described above.
11. Safety
1. We have implemented appropriate technical and security measures
to prevent unauthorized or
unauthorized access to your information or accidental loss or
destruction or damage. When we
collect data through the website, we collect your personal details
on secure servers. We use a
firewall on the server. Our security procedures mean that from
time to time we may be required to
provide proof of identity before disclosing personal information
to you. It is your responsibility to
protect your password and prevent unauthorized access to your
computer.
2. However, you should keep in mind that neither method of
transmission over the Internet nor method
of electronic storage is completely secure. While security cannot
be guaranteed, we strive to keep
your information secure and are continually reviewing and
improving our information security
measures.
12. your rights
1. If you are concerned about your data, you have the right to
request access to the personal data we
hold or process about you. You reserve the right to ask us to
correct any inaccuracies in your data
free of charge. At any stage, you have the right to ask us to stop
using your personal data for direct
marketing purposes.
Where permitted by applicable data protection laws, we reserve the
right to charge a reasonable
administrative fee for retrieving your personal data records. If
so, we will notify you of the fee before
processing your request. You may withdraw your consent to the
continued use, disclosure, storage
and/or processing of your personal data by contacting our Customer
Service by contacting the
Terms and Conditions. and/or restrictions imposed by applicable
law or regulation. Please note that
we will not communicate if you withdraw consent to the use,
disclosure, storage or processing of
personal data and to exercise your other rights under the above or
applicable local law. We will not
be liable if you continue to provide services to you or enter into
any agreement with you, and we will
not continue to provide services to you or enforce our agreement
with you. In such event, we
expressly reserve our legal rights and remedies. Furthermore, you
have the right to ask us to delete
your data. If you wish to delete your data, you may contact our
customer service to complete a
deletion request form ("Delete Reve"). Our customer
service agent will contact you to assist with this
process. See the link for more information .Once you submit a
deletion request, we will delete your
data within 15 (15) business days of receiving your deletion
request.
13. Minor
1. We do not sell products to minors on our website, nor do we
knowingly collect any personal data
related to minors. You acknowledge and warrant that you are at
least 18 years old and understand
and accept the terms of this Privacy Policy.
2. If you allow a minor to use your account to access this website
and purchase products from this
website, you agree to the processing of the minor's personal data
and are bound by this Privacy
Policy. agree and accept responsibility for his actions. .
3. We are not responsible for any unauthorized use of your account
on this website, users acting on
your behalf, or any unauthorized users. It is your responsibility
to make decisions regarding your use
of this website and to take the necessary steps to prevent any
misuse of this website.